What Information We Collect and Why
When you open an account, we collect your name, email address, phone number, and the payment method you use — whether that is DANA, OVO, or GoPay. Transaction records are kept to process deposits and withdrawals accurately and to investigate any discrepancies you report. We also
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log device type, IP address, and session timestamps to protect your account from unauthorised access. If you contact our support team, the contents of that conversation are stored so we can follow up consistently. We do not sell your personal data to third parties. Data shared
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with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Cookies and local storage are used on the palm4d site to keep your session active and to remember your preferred language setting. You can clear cookies
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through your browser settings at any time, though doing so may log you out. Retention periods vary by data type — transaction logs are held longer to meet financial record obligations, while session data is cleared more frequently. All data handling is subject to local law
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and applies only where eligible under Indonesian regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.